ONCE YOU ENROLL, PLEASE ALLOW US UP TO 48 HOURS TO DELIVER YOUR ONBOARDING EMAIL.

YOU WILL GET A FULL VIDEO WALKTHROUGH + PDF TO SHOW YOU HOW TO SET UP YOUR AGENCY, YOUR MANAGERS (IF APPLICABLE) AND YOUR TEAM MEMBERS TO START SCORING YOUR CALLS IMMEDIATELY.

YOUR CALLS WILL BE STORED ON YOUR PORTAL AS WELL AS EMAILED WITHIN MINUTES OF YOUR UPLOAD.

IF AT ANY POINT YOU'D LIKE TO CUSTOMIZE YOUR INSTRUCTIONS, SIMPLY EMAIL [email protected] AND WE WILL GET TO CUSTOMIZING BASED UPON YOUR DESIRES

NO WAY JOSE. AS A FORMER AGENCY OWNER, I GET IT. SOMETIMES, THINGS AREN'T FOR YOU AND I WOULD NEVER WANT "ONE OF MY OWN" FEELING STUCK.

AM I CONFIDENT IT WILL DO WONDERS FOR YOU AND YOUR TEAMS? YES.

DO I KNOW SITUATIONS CHANGE? DAMN RIGHT

OF COURSE! THE FOUNDATIONAL BUILD OF THE MODULES IS EXTREMELY IN DEPTH AND DETAILED. MY ADVICE IS FOR YOU TO ALWAYS RUN IT FOR A FEW DAYS AND LET THE AI KNOWLEDGE BASE START TO LEARN UPON ITSELF.

I FEEL LIKE I HAVE THOUGHT OF EVERYTHING, BUT I AM MADE BY GOD AND HUMAN.

IF YOU HAVE A SPECIAL WAY YOU WANT TO COACH YOUR TEAM, I WANT YOU TO DO THAT TOO!

KIND OF. THE CODE AND BASE ITSELF IS A JUMBLED MESS, BUT UPON REQUEST AFTER YOU PURCHASE, YOU CAN REQUEST A "HOW DO I SCORE THE BEST?" DOCUMENT THAT OUTLINES THE MAIN POINTS OF THE SCORING SO YOUR TEAM CAN ATTACK WITH INTENTION.

PLUS ITS A REALLY DOPE COACHING OPPORTUNITY FOR YOU AND YOUR TEAM

YOU CAN ALWAYS UPGRADE AT ANY TIME TO A NEW MEMBERSHIP LEVEL, OR IF YOU NEED MORE THAN 100, (WHICH MANY DO) YOU CAN BUY MULTIPLE LEVELS AT THE SAME TIME!

FOR EXAMPLE, IF YOU SHORT CHANGE YOURSELF AND CHOOSE TO START WITH ESSENTIAL30 LEVEL, AND USE 'EM ALL UP IN A WEEK, YOU CAN SIMPLY GET WITH US AND START A NEW LEVEL.

WE WILL THEN MAKE SURE THE ESSENTIAL30 LEVEL IS CANCELLED FOR RECURRING PAYMENTS AND YOUR NEW MONTHLY MEMBERSHIP WILL START RIGHT AWAY AT YOUR NEW LEVEL!

THE MOST EMAILS YOU CAN HAVE AUTOMATICALLY DELIVERED IS TWO TOTAL!

FOR EXAMPLE, IF YOU WOULD LIKE A COPY AND YOUR SERVICE TEAM MANAGER WOULD LIKE A COPY AS WELL, EASY PEASY.

BUT WE ARE LIMITED TO TWO ONLY.

AND YOU CAN ALWAYS EMAIL TO UPDATE THAT INFORMATION IF YOU'D LIKE DELIVERABLE EMAILS TO CHANGE PEOPLE AT TIMES.

WE WORK OFF CALL RECORDINGS OR TRANSCRIPTS. 99% OF OUR USERS USE CALL RECORDINGS TO MAKE SURE THE AI CAN LISTEN FOR TONALITY & OTHER THINGS, BUT IF TRANSCRIPTS ARE THE ONLY THING YOU HAVE, WE CAN BUILD YOUR MODULES FOR THAT AS WELL, YOU WILL JUST NEED TO LET US KNOW AFTER YOU PURCHASE BY EMAILING [email protected]

IF YOU USE AVAYA/RING CENTRAL AND NEED HELP ON HOW TO DOWNLOAD A CALL, CLICK HERE

All call recordings are uploaded through a private, secure file repository, where they are encrypted both in transit and at rest.

We use a specialized automation process that connects to a trusted transcription platform, strictly for converting your audio to text and analyzing performance based on the instructions you provide.

Throughout this process:

Privacy Filters: We exclude any personally identifiable information (PII) beyond first names from all final analyses.

Secure Processing: Files are transferred via secure protocols, and any data processed is limited solely to transcription and grading purposes.

Limited Storage: We retain data only for the duration necessary to produce your transcript and graded report; it is never repurposed for any other objective.

Strict Confidentiality: Your recordings and transcripts are never shared with unauthorized parties, keeping your internal communications private and protected. By choosing our service, you can trust that your conversations are handled with industry-standard safeguards and the utmost respect for privacy.

SWEET. JUST SHOOT AN EMAIL TO [email protected] AND ASK AWAY!