(“Company,” “we,” “us,” or “our”) provides coaching and consulting services to insurance agencies (“Client,” “you,” or “your”) under the following terms. By engaging our services, you agree to be bound by these Terms of Service (“TOS”).
1. Services Provided
The Standard Playbook offers business coaching, consulting, and resources designed to help insurance agencies grow and improve operations. Services include, but are not limited to:
One-on-one coachingGroup consulting sessionsAccess to educational materials, courses, and tools
The specific scope of services will be outlined in a separate proposal or agreement.
2. Payment Terms
All fees are due upfront or on a recurring basis, as specified in your plan.By signing up for any recurring service, you authorize us to automatically charge the payment method on file at the agreed-upon intervals.Any failure to make timely payments may result in suspension or termination of services.
3. Termination of Services & Recurring Charges
To terminate any recurring service or subscription, you must submit a written cancellation request via email to [Insert Company Email].Cancellations must be received at least three (3) business days before the next billing cycle to avoid being charged.No refunds will be issued for partial billing cycles or unused portions of services.
4. Refund Policy
No refunds are offered once services have been delivered or accessed.Physical products such as the Playbook will be shipped within 30 days. No refunds will be provided once the order is placed.
5. Confidentiality
Both parties agree to maintain confidentiality of any proprietary or sensitive information shared during the course of services.This obligation will survive the termination of services.
6. Disclaimer
Results from coaching and consulting services vary based on client participation and market conditions. We do not guarantee specific outcomes or performance.The information provided during sessions is for educational and advisory purposes only and does not constitute legal, financial, or professional advice.
7. Liability Limitation
In no event shall The Standard Playbook be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.Our maximum liability to any client shall not exceed the total amount paid for services within the past 12 months.
8. Force Majeure
We are not responsible for delays or failures to perform due to causes beyond our reasonable control, including natural disasters, government actions, or technological failures.
9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law principles.
10. Amendments
We reserve the right to update or modify these TOS at any time without prior notice. Continued use of services constitutes acceptance of the latest version of the TOS
